General

The integrity and reputation of Swisscanto are among the most important assets of the company. For this reason, the Swisscanto-companies rely on their employees and third parties (e.g. customers, suppliers, competitors) to learn of alleged malpractices within the organisation. Employees who submit a report in good faith do not have to fear any disadvantageous consequences.

Reporting platform

Swisscanto has created a highly secure reporting platform (BKMS® reporting system) maintained by an external, independent reporting office (law firm) to report suspected misconduct within its organisation, including anonymously if desired. Examples of malpractice include violations of criminal, regulatory or administrative laws as well as other legal regulations and internal rules. Please direct customer complaints as usual to our contact offices:

Contact us

Independent report-processing office

Reports can either by entered via the BKMS® reporting system or sent in letter form to the independent report-processing office.

• Via the BKMS® reporting system: Report malpractice (Source BKMS®)
• By mail: Streiff von Kaenel AG, Attorneys, Bahnhofstrasse 67, Postfach, 8620 Wetzikon

Further process

Relevant violations are forwarded by the attorney’s office Streiff von Kaenel AG to a trusted employee of Swisscanto and then investigated by the competent office in accordance with the internal rules and regulations. Consideration is given to potential conflicts of interest.

Confidentiality

All information and investigations are handled confidentially. The employees of the report-processing office are subject to business secrecy.

Thank you very much

Your reports will help us avert financial damage, protect our reputation and ensure the long-term success of the organisation. Thank you for your valuable support.

Last update: March 2022